Error Code 0x0000011c — Windows 11

Postup řešení

1. 1 Press Windows key + R to open the Run dialog. Type 'eventvwr' and press Enter. In the Event Viewer, go to Windows Logs → System. Look for critical errors that occurred just before the BSOD. Note the source and event ID. This helps identify which driver or service caused the issue.
2. 2 Press Windows key + X and select 'Device Manager'. Expand categories like 'Display adapters', 'Storage controllers', and 'System devices'. Right-click each device and select 'Update driver'. Choose 'Search automatically for drivers'. This ensures you have the latest, most compatible drivers, which often fix protected storage access issues.
3. 3 Open Command Prompt as administrator (Win+X → 'Terminal (Admin)' or 'Command Prompt (Admin)'). Type 'sfc /scannow' and press Enter. This scans and repairs corrupted system files. Wait for it to complete (may take 15-20 minutes). If it finds issues, it will fix them automatically.
4. 4 After SFC, run DISM by typing 'DISM /Online /Cleanup-Image /RestoreHealth' and press Enter. This repairs the Windows system image, which can resolve underlying corruption that SFC cannot. It may take up to 30 minutes and requires internet.
5. 5 If the error persists, check for malware. Run Windows Security (Win+I → Privacy & Security → Windows Security → Virus & threat protection → Scan options → Full scan). Malware can interfere with protected storage. A full scan may take an hour.
6. 6 If all else fails, perform a System Restore. Press Win+R, type 'rstrui', and press Enter. Choose a restore point from before the error started. This reverts system files and settings to a previous state without affecting personal files.