Error Code 0x000000e2 — Windows 11

Postup řešení

1. 1 Check your keyboard for stuck keys, especially Ctrl, Alt, and Scroll Lock. Press each key firmly to ensure they aren't stuck. Some keyboards have a feature that triggers a crash when you press Ctrl+Scroll Lock twice. If you have a laptop, try an external keyboard to see if the issue persists.
2. 2 Press Windows key + R, type 'sysdm.cpl', and press Enter. Go to the Advanced tab, under Startup and Recovery, click Settings. Uncheck 'Automatically restart' so you can see the error details next time. Also, ensure 'Write an event to the system log' is checked. This helps you diagnose if the crash is manual or automatic.
3. 3 Press Windows key + X and select Device Manager. Expand 'Keyboards'. Right-click your keyboard and select 'Update driver'. Choose 'Search automatically for drivers'. This ensures your keyboard driver is up to date, which might prevent accidental crash triggers.
4. 4 Press Windows key + I to open Settings, then go to System → Power & battery. Click on 'Screen and sleep' and adjust the power button settings. Ensure that pressing the power button does not shut down or restart unexpectedly. Set it to 'Do nothing' if you want to avoid accidental crashes.
5. 5 If you suspect a software tool is causing the crash, press Ctrl+Shift+Esc to open Task Manager. Look for any suspicious processes that might be sending crash commands. Right-click and select 'End task' if you recognize it as unwanted. If you're unsure, search online for the process name.