Error Code dxgi-error-remote-client-disconnected — Windows 11

Postup řešení

1. 1 First, check your network connection. Press Windows key + I to open Settings, go to 'Network & Internet', and click 'Status'. Look for any warnings like 'No internet access' or 'Limited connectivity'. If there are issues, restart your router by unplugging it for 30 seconds and plugging it back in. A stable connection is crucial for remote sessions.
2. 2 If you're using Remote Desktop, ensure the remote computer is not set to sleep or hibernate. On the remote machine, press Windows key + I, go to 'System' > 'Power & battery', and set 'Screen and sleep' to 'Never' for both 'On battery' and 'Plugged in'. This prevents the remote machine from going to sleep and disconnecting the session.
3. 3 Adjust the Remote Desktop timeout settings. On the remote machine, press Windows key + R, type 'gpedit.msc' (Group Policy Editor) and press Enter. Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Session Time Limits. Double-click 'Set time limit for active but idle Remote Desktop Services sessions' and set it to 'Enabled' with a longer time, like '5 hours'. This prevents the session from disconnecting due to inactivity.
4. 4 If you're using a cloud gaming service, try closing other bandwidth-heavy applications like video streaming or large downloads. Press Ctrl+Shift+Esc to open Task Manager, go to the 'Processes' tab, and end any processes that are using high network or CPU. This frees up bandwidth for the remote session.
5. 5 If the problem persists, try using a wired Ethernet connection instead of Wi-Fi. Connect an Ethernet cable from your computer to your router and disable Wi-Fi (click the network icon in the system tray and turn off Wi-Fi). Wired connections are more stable and have lower latency, reducing disconnections.