Error Code 0x00000039 — Windows 11

Postup řešení

1. 1 Press Windows key + R to open the Run dialog. Type 'eventvwr.msc' and press Enter. In Event Viewer, go to Windows Logs → System. Look for critical errors that occurred just before the BSOD. Note the source and event ID. This helps identify the problematic driver or service.
2. 2 Press Windows key + X and select 'Device Manager'. Expand categories like Display adapters, Storage controllers, and Network adapters. Right-click each device and select 'Update driver'. Choose 'Search automatically for drivers'. If a driver update is found, install it. Outdated or buggy drivers are a common cause of this error.
3. 3 Press Windows key + R, type 'sfc /scannow' and press Enter. This System File Checker scans and repairs corrupted Windows system files. Wait for the scan to complete (may take 15-20 minutes). If it finds issues, it will fix them automatically. This addresses potential corruption that could cause the mutex error.
4. 4 If SFC finds nothing or the error persists, open Command Prompt as administrator (Win+X → Terminal (Admin)). Type 'DISM /Online /Cleanup-Image /RestoreHealth' and press Enter. DISM repairs the Windows image itself, fixing deeper corruption that SFC cannot. This can take up to 30 minutes.
5. 5 If the error still occurs, boot into Safe Mode by holding Shift while clicking Restart in the Start menu. In Safe Mode, open Device Manager and uninstall recently installed drivers, especially graphics drivers. Then restart normally and reinstall the latest drivers from the manufacturer's website.
6. 6 As a last resort, perform a System Restore: Press Win+R, type 'rstrui.exe', and choose a restore point from before the error started. This reverts system files and drivers to a previous working state.