Critical Operating Systems ✓ Solution Verified by Community (0+ upvotes)

Error Code 0x00000036 — Windows 11

Bug Check 0x00000036: DEVICE_REFERENCE_COUNT_NOT_ZERO — Device reference count not zero on unload.

65% úspěšnost
👥 0+ uživatelů ověřilo
📅 Aktualizováno: 2026-08-12
⏱️ 45 min čtení
Oprava založena na komunitních zprávách a expertní analýze. Naposledy ověřeno: 2026-08-12 · Jak ověřujeme opravy
Error Code0x00000036
Affected SystemWindows 11 (Microsoft)
DifficultyCritical
Estimated Time45 min
Requires Admin Rights⚠️ Yes
Requires Reboot🔄 Yes

Postup řešení

  1. 1 Boot into Safe Mode to see if the error occurs. If it doesn't, a third-party driver is likely the cause. Use the same method as before: restart and press F8 or hold Shift and click Restart.
  2. 2 In Safe Mode, open Device Manager and look for devices with a yellow exclamation mark. Right-click and uninstall any problematic drivers, especially for devices you recently used or unplugged. Restart your PC and let Windows reinstall them.
  3. 3 If you recently installed new hardware or drivers, use System Restore to revert. Type 'rstrui' in the Run dialog (Win+R) and follow the prompts. This can undo recent changes that introduced the bug.
  4. 4 Update your drivers to the latest versions from official manufacturer websites. Outdated drivers may have bugs that cause improper unload behavior.
  5. 5 If you use a docking station or frequently connect/disconnect devices, make sure you use the 'Safely Remove Hardware' feature before unplugging. This ensures drivers are properly unloaded. Right-click the device in the system tray and select 'Eject'.
  6. 6 If the error persists, perform a Windows 11 repair installation using the installation media. This will reinstall the OS while keeping your files and apps, and can fix driver-related issues.

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