Medium Software ✓ Solution Verified by Community (1+ upvotes)

Error Code unknown-crash — Xbox Game Pass

Error code UNKNOWN_CRASH — community-reported fix.

✅ 85% úspěšnost
👥 1+ uživatelů ověřilo
📅 Aktualizováno: 2026-08-12
⏱️ 10 min čtení
Oprava založena na komunitních zprávách a expertní analýze. Naposledy ověřeno: 2026-08-12 · Jak ověřujeme opravy
Error Codeunknown-crash
Affected SystemXbox Game Pass (—)
DifficultyMedium
Estimated Time10 min

Postup řešení

  1. 1 Go to account.microsoft.com and sign in with the Microsoft account that owns the device offer.
  2. 2 Navigate to Subscriptions and select the Game Pass subscription.
  3. 3 Turn off recurring billing to prevent renewal after the 3-month trial.
  4. 4 Remove the payment method under Payment options after canceling recurring billing.
  5. 5 Verify that your account and Store regions match.
  6. 6 Check that the Game Pass offer has not already been redeemed on that account.
  7. 7 If you cannot add a payment method, contact Xbox Support at https://support.xbox.com/contact-us.

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