Medium Operating Systems ✓ Solution Verified by Community (0+ upvotes)

How to fix error error-vc-disconnected in Windows 11

ERROR_VC_DISCONNECTED = 240

65% success rate
👥 0+ users verified
📅 Updated: 2026-08-12
⏱️ 15 min read
Fix based on community reports and expert analysis. Last verified: 2026-08-12 · How we verify fixes
Error Codeerror-vc-disconnected
Affected SystemWindows 11 (Microsoft)
DifficultyMedium
Estimated Time15 min
Requires Admin Rights⚠️ Yes

Solution Steps

  1. 1 First, check your network connection. Ensure you have a stable internet connection and that the remote server is online. Try pinging the server: open Command Prompt and type 'ping [server IP]' to see if you get a response.
  2. 2 If the server is reachable, check the Remote Desktop settings on the server. Press Windows key + R, type 'sysdm.cpl', and go to the 'Remote' tab. Ensure 'Allow remote connections to this computer' is checked. Also, ensure the user has permission to connect.
  3. 3 Next, check the firewall on both client and server. Ensure that port 3389 (default for RDP) is open. On the server, go to Windows Defender Firewall > Advanced settings > Inbound Rules. Look for 'Remote Desktop' rules and ensure they are enabled.
  4. 4 If you're using a VPN, disconnect and try again – VPNs can sometimes interfere with RDP.
  5. 5 Also, try restarting the Remote Desktop Services on the server: Open Command Prompt as Admin and run 'net stop termservice' then 'net start termservice'.
  6. 6 If the issue persists, check the Event Viewer for specific error messages: Press Windows key + X and select 'Event Viewer'. Go to Windows Logs > System and look for errors related to Remote Desktop or Terminal Services.

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