Medium Operating Systems ✓ Solution Verified by Community (0+ upvotes)

How to fix error error-service-logon-failed in Windows 11

ERROR_SERVICE_LOGON_FAILED = 1069

65% success rate
👥 0+ users verified
📅 Updated: 2026-08-13
⏱️ 20 min read
Fix based on community reports and expert analysis. Last verified: 2026-08-13 · How we verify fixes
Error Codeerror-service-logon-failed
Affected SystemWindows 11 (Microsoft)
DifficultyMedium
Estimated Time20 min
Requires Admin Rights⚠️ Yes

Solution Steps

  1. 1 Press Windows key + R, type 'services.msc', and press Enter. Locate the service that is failing (you'll see an error in the Services list or Event Viewer). Right-click it and select 'Properties'.
  2. 2 Go to the 'Log On' tab. If the service uses 'This account', you'll see a username and password fields. Re-enter the correct password for that account. If you don't know the password, you can reset it via Active Directory or local user management.
  3. 3 If the account is a domain account, ensure it's not locked out or expired. You can check this in Active Directory Users and Computers (for domain) or Local Users and Groups (lusrmgr.msc for local).
  4. 4 After updating the password, click 'Apply' and 'OK'. Then restart the service by right-clicking and selecting 'Restart'.
  5. 5 If the service still fails, open Command Prompt as administrator and run 'sc qc [service name]' to see the configured logon account. You can also use 'sc config [service name] obj= [account] password= [password]' to set it directly.

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