Medium
Operating Systems
✓ Solution Verified by Community (0+ upvotes)
How to fix error error-print-cancelled in Windows 11
ERROR_PRINT_CANCELLED = 63
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | error-print-cancelled |
|---|---|
| Affected System | Windows 11 (Microsoft) |
| Difficulty | Medium |
| Estimated Time | 10 min |
| Requires Admin Rights | ⚠️ Yes |
Solution Steps
- 1 Press Windows key + I to open Settings, then go to 'Bluetooth & devices' > 'Printers & scanners'. Select your printer and click 'Open print queue'. This shows all pending print jobs. Look for any jobs with a status of 'Cancelled' or 'Error'. Right-click them and select 'Cancel' to remove them from the queue.
- 2 Check if the printer is online: In the same print queue window, click 'Printer' in the menu bar and ensure 'Use Printer Offline' is unchecked. Also, check the printer's physical display for any error messages like 'Paper Jam' or 'Out of Paper'. Resolve any issues.
- 3 Restart the Print Spooler service: Press Windows key + R, type 'services.msc', and press Enter. Find 'Print Spooler', right-click, and select 'Restart'. This clears any stuck jobs and resets the queue.
- 4 Update the printer driver: Go to Device Manager, expand 'Print queues', right-click your printer, and select 'Update driver'. Choose 'Search automatically for drivers'. This ensures the driver is compatible with Windows 11 and reduces errors.
- 5 Try printing a test page again: In Settings > Printers & scanners, select your printer and click 'Print test page'. If it prints, the issue is resolved. If not, the printer itself might have a problem.
🔍 Didn't work? Enter your GPU and CPU for hardware-specific advice:
🔧 Still having issues?
Describe your exact problem to Error Buddy and get a personalized fix in seconds.
🛠️ Try Error Buddy — It's Free