Medium
Operating Systems
✓ Solution Verified by Community (0+ upvotes)
How to fix error error-not-logon-process in Windows 11
ERROR_NOT_LOGON_PROCESS = 1362
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | error-not-logon-process |
|---|---|
| Affected System | Windows 11 (Microsoft) |
| Difficulty | Medium |
| Estimated Time | 20 min |
| Requires Admin Rights | ⚠️ Yes |
Solution Steps
- 1 Press Win+R, type 'eventvwr.msc', and press Enter. Open Windows Logs → System. Look for errors with source 'Service Control Manager' or 'Application Error' around the time the error occurred. Note the service or application name mentioned. This tells you which process is causing the issue.
- 2 Press Win+R, type 'services.msc', and press Enter. Find the service you identified. Right-click it, select Properties. Go to the 'Log On' tab. Ensure 'Local System account' is selected (or a valid account with proper permissions). If it's set to 'This account', verify the password is correct. This ensures the service has proper logon rights.
- 3 If the service uses a specific account, open Command Prompt as admin (Win+X → Windows Terminal (Admin)) and type 'gpupdate /force' to refresh Group Policy. Sometimes stale policies cause logon issues.
- 4 Check the registry for the service's ImagePath. Press Win+R, type 'regedit', and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[ServiceName]. Ensure the ImagePath value points to a valid executable. If not, correct it. This is the actual program the service runs.
- 5 If the error persists, try re-registering the service: Open Command Prompt as admin and type 'sc delete [ServiceName]' then 'sc create [ServiceName] binPath= "C:\path\to\exe" start= auto'. Replace [ServiceName] and path. This recreates the service with correct settings.
🔍 Didn't work? Enter your GPU and CPU for hardware-specific advice:
🔧 Still having issues?
Describe your exact problem to Error Buddy and get a personalized fix in seconds.
🛠️ Try Error Buddy — It's Free