Medium Operating Systems ✓ Solution Verified by Community (0+ upvotes)

How to fix error error-no-such-logon-session in Windows 11

ERROR_NO_SUCH_LOGON_SESSION = 1312

65% success rate
👥 0+ users verified
📅 Updated: 2026-08-12
⏱️ 20 min read
Fix based on community reports and expert analysis. Last verified: 2026-08-12 · How we verify fixes
Error Codeerror-no-such-logon-session
Affected SystemWindows 11 (Microsoft)
DifficultyMedium
Estimated Time20 min
Requires Admin Rights⚠️ Yes

Solution Steps

  1. 1 Press Windows key + R, type "services.msc", and press Enter. This opens the Services management console. Look for the service that is failing (you may see the error in Event Viewer). Right-click the service and select Properties.
  2. 2 In the Properties window, go to the "Log On" tab. Here you'll see the account the service uses. If it's set to a specific user, click "Browse" and select a valid user account, or choose "Local System Account" if appropriate. This ensures the service has a valid logon session.
  3. 3 If the service uses a password, re-enter the password in both fields and click OK. This updates the credentials stored by Windows.
  4. 4 Restart the service by right-clicking it and selecting Restart. This applies the new settings.
  5. 5 If the error persists, open Command Prompt as administrator and run "gpupdate /force" to refresh Group Policy, which may be overriding service settings.

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