High
Operating Systems
✓ Solution Verified by Community (0+ upvotes)
How to fix error error-medium-not-accessible in Windows 11
ERROR_MEDIUM_NOT_ACCESSIBLE = 4323
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | error-medium-not-accessible |
|---|---|
| Affected System | Windows 11 (Microsoft) |
| Difficulty | High |
| Estimated Time | 15 min |
Solution Steps
- 1 First, check if the media is inserted correctly. For optical drives, push the disc in until it clicks. For USB drives, try a different port.
- 2 Open File Explorer (Windows key + E) and see if the drive appears. If it doesn't, go to Device Manager. Press Windows key + X and select 'Device Manager'. Look for 'DVD/CD-ROM drives' or 'Disk drives'. If there's a yellow exclamation mark, the driver may be corrupted.
- 3 Right-click the drive and select 'Uninstall device'. Then click 'Action' > 'Scan for hardware changes'. This reinstalls the driver.
- 4 If the drive is a USB drive, try connecting it to another computer to see if it works. If it does, the issue is with your PC's USB port or driver.
- 5 If the media is a CD/DVD, try cleaning it with a soft cloth. Scratches or dirt can make it unreadable.
- 6 If you're using a virtual drive (like an ISO file), try mounting it again. Right-click the ISO file and select 'Mount'.
- 7 If the error persists, run the Hardware and Devices troubleshooter. Press Windows key + I, go to System > Troubleshoot > Other troubleshooters, and run 'Hardware and Devices'.
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