Medium Operating Systems ✓ Solution Verified by Community (0+ upvotes)

How to fix error error-logon-type-not-granted in Windows 11

ERROR_LOGON_TYPE_NOT_GRANTED = 1385

65% success rate
👥 0+ users verified
📅 Updated: 2026-08-12
⏱️ 15 min read
Fix based on community reports and expert analysis. Last verified: 2026-08-12 · How we verify fixes
Error Codeerror-logon-type-not-granted
Affected SystemWindows 11 (Microsoft)
DifficultyMedium
Estimated Time15 min
Requires Admin Rights⚠️ Yes

Solution Steps

  1. 1 Press Windows key + R, type 'secpol.msc' and press Enter. This opens the Local Security Policy editor. We need to grant the appropriate logon right for the specific logon type.
  2. 2 Navigate to Security Settings → Local Policies → User Rights Assignment. Look for the right that corresponds to the logon type. For example, 'Allow log on locally' for interactive logon, 'Access this computer from the network' for network logon, 'Log on as a service' for service logon, and 'Log on as a batch job' for batch logon.
  3. 3 Double-click the relevant policy. Click 'Add User or Group...' and add the user or group that needs the right. Type the username, click 'Check Names', and 'OK'.
  4. 4 Click 'Apply' and 'OK'. Close the Local Security Policy window.
  5. 5 If the error occurs when using Remote Desktop, also ensure the user is in the 'Remote Desktop Users' group. Press Windows key + X, select 'System', then 'Remote Desktop', and click 'Select users that can remotely access this PC'.

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