High
Operating Systems
✓ Solution Verified by Community (0+ upvotes)
How to fix error error-cant-access-file in Windows 11
ERROR_CANT_ACCESS_FILE = 1920
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | error-cant-access-file |
|---|---|
| Affected System | Windows 11 (Microsoft) |
| Difficulty | High |
| Estimated Time | 15 min |
| Requires Admin Rights | ⚠️ Yes |
Solution Steps
- 1 First, try to determine which file is causing the error. The error message usually includes the file path. If not, check the application's log files.
- 2 Check if the file is in use. Press Ctrl+Shift+Esc to open Task Manager. Look for any process that might be using the file. If you find it, right-click and select 'End task'. This frees the file for access.
- 3 If the file is not in use, check its permissions. Right-click the file, select 'Properties', go to the 'Security' tab, and click 'Edit'. Ensure your user account has 'Full control'. If not, click 'Add', type your username, and grant full control.
- 4 If the file is corrupted, try to restore it from a backup. If you don't have a backup, you can try using System File Checker. Open Command Prompt as administrator (Win+X, then 'Terminal (Admin)') and type 'sfc /scannow' and press Enter. This scans and repairs system files.
- 5 If the file is a system file and SFC doesn't fix it, use DISM. In the same Command Prompt, type 'DISM /Online /Cleanup-Image /RestoreHealth' and press Enter. This repairs the Windows image.
- 6 If the file is on an external drive, try connecting it to a different USB port or computer to rule out hardware issues.
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