Medium
Operating Systems
✓ Solution Verified by Community (0+ upvotes)
How to fix error error-cannot-copy in Windows 11
ERROR_CANNOT_COPY = 266
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | error-cannot-copy |
|---|---|
| Affected System | Windows 11 (Microsoft) |
| Difficulty | Medium |
| Estimated Time | 15 min |
| Requires Admin Rights | ⚠️ Yes |
| Requires Reboot | 🔄 Yes |
Solution Steps
- 1 First, check if the destination drive has enough space. Open File Explorer (Windows key + E), right-click the destination drive, and select Properties. Look at the free space. If it's low, delete unnecessary files or use a different drive. This is the most common cause.
- 2 If space is fine, try copying the file to a different location (e.g., Desktop) to see if the error is specific to the destination folder. If it works, the problem is with the original destination folder—maybe it's corrupted or has permission issues.
- 3 Check file permissions. Right-click the source file or folder, select Properties, go to the Security tab, and click Edit. Ensure your user account has 'Full control' or at least 'Read' permission. If not, click Add, type your username, and grant full control. This is like getting the key to a locked room.
- 4 If the source is a CD/DVD, clean the disc with a soft cloth. Scratches or dirt can cause read errors. Also, try copying the files to your hard drive first, then to the final destination.
- 5 Run a disk check on both source and destination drives. Open Command Prompt as administrator (Win+R, type 'cmd', Ctrl+Shift+Enter). Type 'chkdsk X: /f' (replace X with the drive letter) and press Enter. You may need to restart. This scans for and fixes disk errors that can cause copy failures.
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