Critical Operating Systems ✓ Solution Verified by Community (0+ upvotes)

How to fix error 0x00000024 in Windows 11

Bug Check 0x00000024: NTFS_FILE_SYSTEM — A problem occurred in the NTFS file system.

65% success rate
👥 0+ users verified
📅 Updated: 2026-08-12
⏱️ 45 min read
Fix based on community reports and expert analysis. Last verified: 2026-08-12 · How we verify fixes
Error Code0x00000024
Affected SystemWindows 11 (Microsoft)
DifficultyCritical
Estimated Time45 min
Requires Admin Rights⚠️ Yes
Requires Reboot🔄 Yes

Solution Steps

  1. 1 Run the Check Disk utility to scan for and fix disk errors. Open Command Prompt as administrator (Windows key + X → Terminal (Admin)). Type 'chkdsk C: /f /r' and press Enter. You'll be prompted to schedule a check on restart. Restart your PC and let it run. This scans your hard drive for bad sectors and file system errors.
  2. 2 If you can't boot normally, boot from Windows installation media and select 'Repair your computer' → 'Troubleshoot' → 'Advanced options' → 'Command Prompt'. Then run 'chkdsk C: /f /r' from there.
  3. 3 Run SFC and DISM to repair system files. In the same Command Prompt, type 'sfc /scannow' and then 'DISM /Online /Cleanup-Image /RestoreHealth'. This fixes corrupted system files that might be affecting the NTFS driver.
  4. 4 Update your storage drivers. Press Windows key + X and select 'Device Manager'. Expand 'Disk drives' and 'Storage controllers'. Right-click each device and select 'Update driver' → 'Search automatically for drivers'. Outdated drivers can cause file system errors.
  5. 5 Check the health of your hard drive using manufacturer tools or Windows built-in tools. Press Windows key + R, type 'dfrgui' and press Enter to open Defragment and Optimize Drives. Also, use 'wmic diskdrive get status' in Command Prompt to check if the drive reports 'OK'.
  6. 6 If the error persists, consider restoring your system to a previous point. Press Windows key + R, type 'rstrui', and press Enter. Follow the wizard to choose a restore point before the issue started.

🔍 Didn't work? Enter your GPU and CPU for hardware-specific advice:

🔧 Still having issues?

Describe your exact problem to Error Buddy and get a personalized fix in seconds.

🛠️ Try Error Buddy — It's Free