High
Software
✓ Solution Verified by Community (30+ upvotes)
How to fix error video-tdr-failure in Proton (Steam Play)
GPU driver timeout and recovery failure. Graphics driver crash.
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | video-tdr-failure |
|---|---|
| Affected System | Proton (Steam Play) (Valve/CodeWeavers) |
| Difficulty | High |
| Estimated Time | 20 min |
| Requires Admin Rights | ⚠️ Yes |
| Requires Reboot | 🔄 Yes |
Solution Steps
- 1 Restart Proton (Steam Play) completely. Close it, open Task Manager (Ctrl+Shift+Esc), find any remaining Proton (Steam Play) processes, right-click → End Task. Background processes from previous sessions are the most common cause of startup crashes.
- 2 Update Proton (Steam Play) to the latest version. Open the app, go to Help → Check for Updates (or download the latest installer from the official website). Updates fix known bugs and compatibility issues.
- 3 Reset Proton (Steam Play) settings. Navigate to %APPDATA%\Proton(SteamPlay) and rename the settings folder to add '.old'. This forces Proton (Steam Play) to create fresh settings — corrupted config files cause crashes.
- 4 Run Proton (Steam Play) as Administrator. Right-click the shortcut → Properties → Compatibility → check 'Run as Administrator'. Some features of Proton (Steam Play) require elevated permissions.
- 5 Check if Proton (Steam Play) conflicts with your antivirus. Temporarily disable real-time protection and test. Add Proton (Steam Play) installation folder to antivirus exclusions.
- 6 Clear Proton (Steam Play) cache. Navigate to %LOCALAPPDATA%\Proton(SteamPlay)\Cache and delete all files. Corrupted cache data causes rendering and processing errors.
- 7 Repair Proton (Steam Play) installation. Windows Settings → Apps → Proton (Steam Play) → Modify → Repair. This replaces damaged program files while preserving your data.
- 8 If Proton (Steam Play) still won't work: uninstall from Settings → Apps, restart, reinstall from official website. A clean install is the nuclear option but fixes almost everything.
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