Medium
Game Launchers
✓ Solution Verified by Community (1+ upvotes)
How to fix error unknown-crash in Minecraft Launcher
Error code UNKNOWN_CRASH — community-reported fix.
Fix based on community reports and expert analysis. Last verified: 2026-08-13
· How we verify fixes
| Error Code | unknown-crash |
|---|---|
| Affected System | Minecraft Launcher (Mojang) |
| Difficulty | Medium |
| Estimated Time | 10 min |
Solution Steps
- 1 Open a web browser and navigate to https://account.microsoft.com/account
- 2 Sign in with your Microsoft account to verify your credentials
- 3 Check if the issue occurs in other Microsoft applications like Xbox Games, Microsoft Store, or Microsoft Office
- 4 If prompted for a PIN, enter the PIN associated with your device
- 5 If the issue persists, reinstall the Minecraft Launcher
Alternative Solutions
Method 2 (1 upvotes)
- Reset your Microsoft account password.
- Change your Microsoft account password.
- Retry logging into the Minecraft Launcher.
- Contact Minecraft support if the issue persists.
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