Medium
Software
✓ Solution Verified by Community (1+ upvotes)
How to fix error unknown-crash in Microsoft Word
Error code UNKNOWN_CRASH — community-reported fix.
Fix based on community reports and expert analysis. Last verified: 2026-08-13
· How we verify fixes
| Error Code | unknown-crash |
|---|---|
| Affected System | Microsoft Word (Microsoft) |
| Difficulty | Medium |
| Estimated Time | 1 min |
Solution Steps
- 1 Open the Word file browser.
- 2 Click the Name column header to sort by name.
- 3 Verify that Word remembers the sorting preference for future sessions.
🔍 Didn't work? Enter your GPU and CPU for hardware-specific advice:
🔧 Still having issues?
Describe your exact problem to Error Buddy and get a personalized fix in seconds.
🛠️ Try Error Buddy — It's Free