Critical
Games
✓ Solution Verified by Community (30+ upvotes)
How to fix error memory-management in Genshin Impact
Memory management error. Faulty RAM or driver memory leak.
Fix based on community reports and expert analysis. Last verified: 2026-08-12
· How we verify fixes
| Error Code | memory-management |
|---|---|
| Affected System | Genshin Impact (HoYoverse) |
| Difficulty | Critical |
| Estimated Time | 20 min |
| Requires Admin Rights | ⚠️ Yes |
| Requires Reboot | 🔄 Yes |
Solution Steps
- 1 Run Genshin Impact as Administrator. Navigate to the game folder, right-click the .exe → Properties → Compatibility → check 'Run this program as an administrator' → Apply. This gives Genshin Impact full system access and fixes permission-related crashes.
- 2 Update Windows to the latest version. Settings → Windows Update → Check for updates. Install ALL updates, especially 'Optional' driver updates. Genshin Impact requires the latest Windows components for stability.
- 3 Disable fullscreen optimizations. Right-click Genshin Impact.exe → Properties → Compatibility → check 'Disable fullscreen optimizations' → Apply. This prevents Windows from interfering with the game's rendering pipeline.
- 4 Install Genshin Impact on an SSD if it's currently on an HDD. Slow disk reads during gameplay cause asset streaming stutters that can cascade into crashes. An SSD eliminates this bottleneck.
- 5 Check your RAM stability. Press Windows key + R, type 'mdsched.exe' and press Enter → Restart now. Faulty RAM causes random crashes in Genshin Impact that are impossible to reproduce consistently.
- 6 Temporarily disable your antivirus real-time protection and test Genshin Impact. Add the game folder to antivirus exclusions. Security software sometimes quarantines game files or blocks their execution.
- 7 Lower Genshin Impact graphics settings temporarily. Set everything to Low/Off, disable Ray Tracing, disable DLSS/FSR. If crashes stop, increase settings one by one until you find the problematic setting — usually shadows, textures, or ray tracing.
- 8 If Genshin Impact still crashes: uninstall the game, delete all remaining folders in SteamApps\common and %LOCALAPPDATA%, restart your PC, reinstall. This clean slate approach fixes stubborn corruption that verification misses.
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