Medium Operating Systems ✓ Solution Verified by Community (1+ upvotes)

Error Code unknown-crash — Microsoft Store

Error code UNKNOWN_CRASH — community-reported fix.

✅ 85% úspěšnost
👥 1+ uživatelů ověřilo
📅 Aktualizováno: 2026-08-12
⏱️ 15 min čtení
Oprava založena na komunitních zprávách a expertní analýze. Naposledy ověřeno: 2026-08-12 · Jak ověřujeme opravy
Error Codeunknown-crash
Affected SystemMicrosoft Store (—)
DifficultyMedium
Estimated Time15 min

Postup řešení

  1. 1 Open Settings > System > Troubleshoot > Other troubleshooters and run Windows Store Apps troubleshooter.
  2. 2 Press Windows + R, type wsreset.exe, and press Enter to reset the Microsoft Store.
  3. 3 Open Settings > Time & language > Date & time and enable Set time automatically and Set time zone automatically.
  4. 4 Open Settings > Accounts > Email & accounts, remove and then add your Microsoft account again.
  5. 5 Open Settings > Apps > Installed apps, locate Gaming Services, select Advanced options > Repair, then Reset if needed.

Alternativní řešení

Metoda 2 (1 upvotes)

  1. Open a web browser and navigate to account.microsoft.com/billing/orders
  2. Check the order history to verify the purchase
  3. If eligible, click the option to submit a refund request

Metoda 3 (1 upvotes)

  1. Press Windows + R
  2. Type wsreset.exe
  3. Press Enter
  4. Wait for the process to complete and for Microsoft Store to reopen automatically
  5. Open Settings > Apps > Installed apps
  6. Find Microsoft Store
  7. Select Advanced options
  8. Click Repair, then test a download again

🔍 Didn't work? Enter your GPU and CPU for hardware-specific advice:

🔧 Stále máte problémy?

Popište svůj přesný problém Error Buddymu a získejte personalizovanou opravu během několika sekund.

🛠️ Vyzkoušet Error Buddy — Zdarma